Who to Call on Highway, Bridge and Traffic Matters
Bridges
Who do I call to report a safety or structural problem with a bridge?
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For state roads contact PennDOT: (610) 205-6649 or (610) 205-6637
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For County bridges contact the County Facilities Office: (610) 344-6220
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For municipal roads contact the correct municipality. Check the “Blue Pages” in the telephone book or the municipal directory.
Construction Projects
Who do I call for information about scheduling or detours for a proposed construction or resurfacing project?
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For state roads contact PennDOT: Public Relations office (610) 205-6797 or 205-6798, 205-6800 or 205-6801
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For municipal roads contact the correct municipality. Check the “Blue Pages” in the telephone book or the municipal directory.
Driveway Permits
Who do I call with a question about a driveway permit?
Potholes
Who do I call to report a pothole?
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For state roads contact PennDOT: 1 800 FIX-ROAD or PennDOT's Chester County maintenance office (484)340-3200
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For municipal roads contact the correct municipality. Check the “Blue Pages” in the telephone book or the municipal directory.
Right-of-Way
How can I determine the existing right-of-way for a road?
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Check the property deed for the legal description of right-of-way. Check existing deed.
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Right-of-way plans for recently reconstructed state roads are available in the County Recorder of Deeds office: (610) 344-6330
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For state roads contact PennDOT: Records office (610) 205-6737
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Some municipalities maintain right-of-way inventories for selected roads. Check the “Blue Pages” in the telephone book or the municipal directory.
Safety Problems
Who do I call to report a traffic hazard?
Traffic Signals
Who do I call if a traffic signal is not functioning properly?
Who do I call to request a new traffic signal?
Traffic Signs
Who do I call to report an existing sign has been knocked down or is covered with vegetation?
Traffic Volumes
How can I get an estimate of the number of vehicles using a particular road in a typical day?
Turnpike
Who do I call to report a problem on the turnpike?
(1) PennDOT’s “General Highway Map” can be used to identify road ownership. Copies can be obtained from PennDOT’s Distributions Services Unit (717) 787-6746 or the District 6 office (610) 205-6740. Copies are also available for review at www.dot.state.pa.us or at the Chester County Planning Commission (610) 344-6285.
The phone number for the main switchboard at the PennDOT District 6 office is (610) 205-6700.
In Chester County there are over 3,200 miles of public roads. Approximately 1,100 miles are owned and maintained by the Pennsylvania Department of Transportation (PennDOT). The remaining roads are owned by municipalities (townships, boroughs or city). The only county roads are those within county parks. The County Planning Commission (610-344-6285) has a map which identifies road ownership.
The state road system consists of the expressways and most “major” roads. If the road has a traffic route sign such as US 30 or PA 100 it is a state road. Other state roads are identified by small white signs periodically placed along the edge of the shoulder. The signs contain four digit numbers which are part of an identification system.
